FAQs

A Public Insurance Adjuster is licensed by the State to represent you, the policyholder. Only a licensed Public Adjuster can represent you and advocate on you behalf without any conflict of interest or breaking the law. Contractors cannot represent a policyholder in a property loss claim. Public Adjusters are able to fight for you as they are agents employed by you, not the insurance company. The insurance company employs their own adjusters and trains them to pay the least amount on a claim as they can get away with.

Velocity Public Insurance Adjusters work on behalf of policyholders to help people receive all that they’re owed from their insurance claims. They help evaluate damage and rebuilding costs, track the flow of insurance payments, amounts due, and work with the insurance companies to expedite their clients' insurance claims.

Wondering what to do when your insurance carrier denies your claim? Having your insurance claim denied is not the end of the road. There is hope. If your denial was less than one year ago, Velocity Public Insurance Adjusters can evaluate your loss for free and determine if the denial you received was fair. In many cases, we have found that a denial issued by the insurance company was in error. We have gone on to help the insured secure the benefits they were entitled to under their policy. We may be able to do the same for you.

Velocity Public Insurance Adjusters can intervene on your behalf at any point during the claims process and see to it that your claim gets resolved promptly. We work directly with your insurance company and its representatives to make sure they give your claim the attention it deserves. Our team of industry experts fight for your best interests and won’t quit until you get the restitution to which you are entitled. We know how difficult these times can be for you and your loved ones. You can rest assured knowing that with Velocity Public Insurance Adjusters on your side, you’ll get the results without the wait.

Experience tells us this is unlikely. Insurance Company Adjusters work for, report to, and are paid by the insurance company. Insurance companies are businesses, and they look after their bottom line – profits. We find that often times they opt to repair items when replacement is needed. An average policyholder working alone with an Insurance Adjuster is like an average person trying a court case without a lawyer. policyholders need equal representation. Insurance policies are complex legal documents and you will probably have many questions to how the policy provisions can or will affect your recovery. As your Public Adjusters, with knowledge of insurance policies and coverage, we believe that we are most qualified to help you maximize your recovery.

The State of Florida did a study examining the impact of using Public Adjusters for property damage claims. According to the Office of Program Policy Analysis and Government Accountability (OPPAGA), policyholders who used a Public Adjuster received payouts 747% higher on average than those who weren’t represented. (Source)

Public Adjuster fees are regulated by the state and are generally a percentage of the settlement received from the insurance company. Public Adjusters work on a contingency basis, and we only get paid after you receive your settlement from the insurance company. Velocity Public Insurance Adjusters provides a risk-free contract for its clients. Contact us for details.

Unfortunately, a common mistake made by policyholders is trying to assess the damages themselves and failing to take into account the full scope of repairs. policyholders historically undervalue the severity of damages to their property. The only way to appropriately answer this question is to contact Velocity Public Insurance Adjusters for a free claim and policy review, along with a free inspection, including an analysis of the damage to your property.

Yes, as long as you did not sign a full and final release. You should be aware of the policy-based statute of limitations that may apply to your insurance claim. If you have a legitimate basis for additional claim damages documented through a Public Adjuster, insurance companies often will make a good-faith attempt to resolve any outstanding differences.

The short answer is Yes. Even though many insurance policies require you to sign a proof of loss, and in some cases, a partial proof of loss in order to write you a check for your loss, the signed proof of loss doesn’t relieve the insurance company from liability to fully indemnify you for your loss. You should never sign a full and final release for an insurance claim unless you have consulted with an attorney first. There are policy-based statute of limitations that may apply to your insurance claim. However, there is often a legitimate basis for additional claim damages and if documented through a professional Public Adjuster’s or attorney’s work product, insurance companies should make a good faith attempt to try and resolve any outstanding differences.

Yes. And we know how frustrating it can be going through the claims process alone. We can help. Velocity Public Insurance Adjusters can intervene on your behalf at any point during the claims process and see to it that your claim gets resolved promptly. We work directly with your insurance company and its representatives to make sure they give your claim the attention it deserves. We fight for your best interests and will not quit until you get the settlement you are owed.